Privacy Policy

Last updated: May 2026

1. Data Controller

Ad Meliora Real Estate
Costa Blanca, Spain
Phone: +34 711 065 134

2. Personal data we collect

When you contact us through the form, WhatsApp or by phone, we may collect:

• Full name
• Email address
• Phone number
• Property preferences (type, area, budget)
• Browsing data through analytics cookies (with your consent)

3. Purpose of processing

• Managing and responding to your property enquiries
• Sending you relevant property information
• Maintaining the client relationship
• Improving our services through web analytics (with consent only)

4. Legal basis

• Consent (Art. 6.1.a GDPR): for marketing communications and analytics cookies
• Legitimate interest (Art. 6.1.f GDPR): for managing pre-contractual enquiries
• Contract performance (Art. 6.1.b GDPR): once a sale or rental agreement begins

5. Data retention

We retain your data while there is an active relationship with you. If there is no activity, data is deleted after 3 years from the last contact, unless a longer period is required by law.

6. Recipients

We do not sell or share your data with third parties for commercial purposes. We may share data with technical service providers (hosting, CRM) acting as processors under contract. Data may also be disclosed to authorities where legally required.

7. Your rights

Under GDPR you have the right to:

• Access: know what data we hold about you
• Rectification: correct inaccurate data
• Erasure: request deletion of your data
• Portability: receive your data in a structured format
• Restriction: limit processing in certain circumstances
• Objection: object to processing based on legitimate interest

To exercise any of these rights, contact us by phone or in writing. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

8. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss or destruction.